Terms and Conditions

CARRIAGE UK Mainland (incl. Isle of Wight): For most items any order totalling over £100 (excluding VAT) delivery is free of charge. Any order below this amount is charged as follows:

£   £ (excl. VAT) 0 - 25   6.50 26 - 50   4.75 51 - 100   3.50 100 +   0.00

For special items carriage will be advised at the time of order. Off UK Mainland: Charges for exporting and off UK mainland will be advised at the time of order.

CONDITIONS OF SALE We reserve the right to refuse orders without prior notification.

PRICES Subject to alteration without prior notice. We reserve the right to invoice goods at prices ruling at the date of despatch. Prices shown do NOT include VAT. Payments are charged in GBP. Prices quoted in USD/EUR are indicative only and are based on a recent exchange rate.

PRODUCT DESCRIPTIONS www.dorsetnursing.co.uk attempts to be as accurate as possible. However it does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by www.dorsetnursing.co.uk itself is not as described, your sole remedy is to return it in unused condition.

DELIVERY OF GOODS We will despatch all goods by the most cost effective method of transport unless otherwise specified by the customer. We will acknowledge despatch charges before processing non U.K. orders when the appropriate despatch option is selected.

DAMAGED GOODS Within 2 working days advise us verbally and confirm in writing. If evident at time of receipt of consignment the carriers delivery records should be endorsed accordingly. Retain goods and packaging for inspection. Claims will generally be accepted if made within 2 days of receipt of goods.

ALL OTHER CLAIMS Claims will generally be accepted if reported verbally and confirmed in writing to ourselves within 14 days of our date of invoice.

PAYMENT OF ACCOUNTS For account holders, our terms of payment are strictly net 30 days from date of invoice.

PAYMENT BY CREDIT/DEBIT CARD We take credit card security and fraud prevention very seriously. To ensure a speedy delivery it is important that you provide us with the exact address that your credit or debit card is registered to.

RETURN OF GOODS Return of correctly supplied goods will normally be accepted provided prior agreement and arrangements have been made within 14 days. A separate advice of despatch should be sent to us for all items. Return of correctly supplied goods will normally be accepted provided prior agreement and arrangements have been made within 14 days. A separate advice of despatch should be sent to us for all items. Certain non-stock items may incur a restocking charge.

ELECTRONIC COMMUNICATIONS When you visit www.dorsetnursing.co.uk or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

PRIVACY Dorset Nursing Supplies is committed to protecting your privacy and we comply with the Data Protection laws that are applicable in the UK. We will not release your personal credit/debit card details, name and address, email address or any other information about you to any outside party except when we believe release is appropriate to comply with law. We will not trade, resell, sell, or redistribute information that you provide to us, to any other companies, organizations or individuals. We don't like 'junk mail' and we are sure you don't either, so we guarantee that we will not pass on your personal information to junk mailing companies or list holders. We value your business and respect your right to privacy. Information provided to us during the ordering process is encrypted using 128 bit Secure Sockets Layer (SSL) software.

Close Window