To guarantee customer satisfaction, we offer returns within 30 days for the products that for some reason did not meet our customer's expectations. 

However, some items are non-refundable once opened, and this is specified on the web page. Please note, this mostly applies to incontinence products and mattresses. This is due to our hygiene policy. 

Please note, the returns carriage will be at your own expense. We recommend using a tracked or signed for service to ensure the safe return. 

Please Contact Us to enquire.